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Taxi Safety at Christmas – Who’s Taking You Home Tonight?

Taxi passengers across North West Leicestershire are being warned to beware of ‘cowboy cabs’ this Christmas.

North West Leicestershire District Council licences all taxis and hire cars operating in the District to protect passengers, ensure drivers are ‘fit and proper’ and to make sure the vehicles are safe. Requirements for taxis are now stricter than they have ever been, with drivers also having to undertake an additional Driving Standards Agency test before they are able to hold a licence.

Councillor Alison Smith, Deputy Leader and Portfolio Holder for Community Services at North West Leicestershire District Council, said:

"We licence all taxis and hire cars in the District to protect local residents, with all drivers licensed by the Council also undergoing CRB checks to verify good character, and all taxi vehicles being regularly inspected for roadworthiness.

"Whilst we do not want to alarm people, during the busy Christmas and New Year period it has been known for ‘cowboys’ to try to pick up passengers. We would urge all local people to be vigilant and stay safe this Christmas and New Year by only using licensed vehicles and never getting into a taxi they have not asked for."

North West Leicestershire District Council has the following safety tips for taxi customers:

  • Make a note of the number plate and driver’s licence number and, if uneasy for any reason, text them to a friend.
  • Sit in the back of the vehicle. If you are on your own sit behind the driver.
  • Keep your mobile handy.
  • When you get to your destination ask the driver to wait until you get inside.
  • If you are uneasy ask to be let out in a well-lit area where there are plenty of people.

Do not use a cab if:

  • The driver appears to be under the influence of alcohol.
  • The driver doesn’t seem to know the local area.
  • The vehicle seems too old for use as a cab or is in a state of disrepair.
  • You are uneasy for any reason.

If for any reason you have a complaint about a taxi operating in the District, get as many details as you can. If you can’t resolve your complaint directly, contact the District Council’s Licensing Team on 01530 454545 or email:

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News - Local News  Castle Donington, Kegworth and around DE74 (DE74)


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